TERM AND CONDITION

1. No Minimum Purchase
We will still accept orders for just 1 plant, but the more plants you buy, the cheaper the shipping costs will be.

2. Shipping Risk
Please note that damage to plants may occur during delivery but we will do our best so that damage can be avoided.

3. Shipping Costs
The shipping costs listed when you check out are shipping costs plus a phytosanitary fee of $40.

4. Refund Policy
Every plant purchased from us includes a guarantee so that you can make a claim if a problem occurs with the plant when it arrives at your place. The conditions regarding refunds are explained below :
a. The guarantee will be valid from the time the plant departs (according to ETD) until it reaches its destination, a maximum of 7 days from departure.
b. Damage during delivery is a common occurrence but we will do our best to arrive at your place safely.
c. Please make a video when the package is opened and a photo as evidence to submit a claim. We do not accept claims if there are no photos or videos.
d. You can submit a full claim when the plant is damaged more than 70% and for damage less than 70% we will give a discount according to the damage assessment from our team.

5. Shipping time
The time required to create a phytosanitary document is approximately 14 days (All Countries). Especially for shipments to the USA, additional documents are required from consumers, IMPORT PERMIT.